Creative Problem Solving in Groups Using PRISM

Duration 7 Hours

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In today’s dynamic business environment, organisations are facing extreme pressure to remain competitive and to handle heightened levels of complexity and change.  As a result, there is a growing need in managers and executives who are concerned with the future sustainability to deal with innovation and creativity.

While many see that creativity as predominately an individual affair, it is important to consider this personal power within the context of groups.  Group members provide energy, diversity of experience and a variety of viewpoints.  However, though a collection of diverse experience and perspectives can be beneficial to the generation of ideas, failure to effectively manage the creative problem solving process can lead to headaches.  Hence, it is vital that the group’s assets are capitalised while their liabilities are minimised by introducing a balance of creative and critical thinking towards achieving the goals.   

As a result of attending this programme, participants should be able to:
• Introduce group members to creative approaches that help nurture individual creativity.
• Equip members of group with methods and techniques to developing solutions that drives efficiency and increase productivity.
• Help group members develop the creative approach to addressing challenges and issues at work.
• Enable participants to hone creative problem solving skills by applying them to a diverse set of issues.
• Provide participants with tools to translate broadly defined opportunities into actionable innovation possibilities and recommendations. 

• Managers and executives who wish to learn how to employ creative techniques in solving problems as a group.


Step 1: Problem Identification
Group members begin by seeking opportunities, examining the challenges or concerns from many different viewpoints by employing various techniques.  These include The 5-Whys, the Why-Why Diagram and Contexting. In considering the various probable problem statements, it provides a better understanding of the problem, challenge or opportunity.

Step 2: Results Definition
A problem statement is defined and goals are established using techniques such as Guided visioning and Scenario development.

Step 3: Ideation
Using idea generation techniques like SCAMPER, Brain Writing, Brutethink, Reframing Matrix and 3Bs, the problem is approached with an open and beginners mind to encourage all members within the group to generate as many, varied and unusual ideas.

Step 4: Selection
As a group, ideas of interesting potential or are promising are chosen using NUF, Dot Voting and Reverse Brainstorming.  Criteria for analysing and refining these potential ideas are determined and before proceeding to selection.

Step 5: Making it Happen!
Formulate and implement action plan taking into account the probable assistance and resistance.

Member: S$406.60 (inclusive of GST)
Non-member: S$438.70 (inclusive of GST)

1 Day, 9am to 5pm

Telephone: 65 6826 3100
Fax: 65 6826 3113

Terms & Conditions

1. All notice of withdrawal must be given in writing before the issuance of letter of confirmation. Once confirmation letter is sent to participant, no cancellation will be allowed or penalty charges will apply.

If notice of withdrawal is received:

- At least 1 week before commencement of the course, a 20% of the full course fee will be charged. For government-funded course, a 20% of full course fee before funding will be charged.

- Less than 1 week before commencement of the course, a 30% of the full course fee will be charged. For government-funded course, a 30% of full course fee before funding will be charged.
- No show on the scheduled date, a full course fee will be levied. For government-funded course, a full course fee before funding will be charged.

2. For all government-funded programmes (WSQ & Non-WSQ), funding is only applicable to:
- Singapore Citizens or Singapore Permanent Residents
- Participants who have achieved at least 75% attendance and sat for all required assessments

Full course fee will be charged to participants who fail to meet the above-mentioned criteria.

3. When a course is cancelled, fail to commence or fail to complete under unforeseen circumstances, participant is allowed to defer the intake at no cost or withdraw from the course; under such situation, a full refund of the advance payment will be given.

4. Notice of change in participant’s name must be given in writing, not less than 5 days before the course commencement date.

5. SMF CCL reserves the right, at our sole discretion, to change, modify or otherwise alter these terms and conditions at any time. Such modifications shall become effective immediately upon the posting thereof.