Employee Performance Optimization via Human Capital Management Strategy Masterclass

Programme Objective

Are you ready to elevate your organization’s success? Join our exclusive Unlocking Human Potential Masterclass Series, specially crafted for C-suite Executives, Business Owners, and their dynamic teams in the Manufacturing Sector.



Optimize employee performance through cutting-edge Human Capital Management strategies. This masterclass is your gateway to unlocking the full potential of your workforce!

Programme Outline

📅 Itinerary: (Six Half-Days, 8:00 am to 12:00 pm SGT)

Session 1: Strategic Alignment Kickoff

  • Aligning your team’s goals with organizational objectives
  • Navigating the maze of KPIs for superior decision-making

Session 2: Behavioral Sciences Unleashed

  • Harnessing the power of behavioral sciences
  • Understanding employee motivations for peak performance

Session 3: Dissecting Decision-Making

  • Breaking down components of superior decision-making
  • Practical strategies for effective decision implementation

Session 4: KPI Mastery Workshop

  • Crafting KPIs that drive individual and team success
  • Monitoring and adapting KPIs for continuous improvement

Session 5: Job Responsibilities Redefined

  • Strategic job role optimization for maximum efficiency
  • Fostering a culture of accountability and ownership

Session 6: Performance Optimization Finale

  • Integration of learnings into organizational practices
  • Developing a roadmap for sustained success

🔥 Why Attend?

  • Revolutionize Decision-Making: Learn to make decisions that drive success.
  • Maximize Employee Potential: Uncover strategies to harness your team’s full potential.
  • Strategic Alignment: Align individual and team goals with organizational objectives.
  • KPI Mastery: Craft and monitor KPIs for continuous improvement.
  • Job Role Optimization: Redefine job roles for maximum efficiency.
    • Sustained Success: Develop a roadmap for long-term organizational success.


Programme Fee

$1,800 per pax

*Course fees before GST

**Funding is subjected to approval

Note that purchases of goods and services from GST-registered businesses will be subject to GST at 8% GST and it will be adjusted to 9% GST from 1st January 2024. The GST amount calculated will be based on full course fees.


C-suite Executives, Business Owners, and their dedicated organizational teams in the Manufacturing Sector who are committed to unlocking the full potential of their workforce.

Terms & Conditions

1. All notice of transfer/withdrawal / deferment must be given in writing and submitted at least 2 weeks prior to course commencement. 


2. An administrative fee of $60 (GST inclusive) will be imposed if notice is received less than 2 weeks. 


3. If notice of withdrawal is received: 

  • At least 1 week before commencement of the course, a 20% of the full course fee will be charged. For government-funded course, a 20% of full course fee before funding will be charged. 
  • Less than 1 week before commencement of the course, a 30% of the full course fee will be charged. For government- funded course, a 30% of full course fee before funding will be charged. 
  • No show on the scheduled date, a full course fee will be levied. For government-funded course, a full course fee before funding will be charged. 


3. For all government-funded programmes (WSQ & Non-WSQ), funding is only applicable to: 

  • Singapore Citizens or Singapore Permanent Residents. 
  • Participants who have achieved at least 75% attendance and passed all required assessments. 
  • Full course fee will be charged to participants who fail to meet the above-mentioned criteria. 


4. Certificates or Statement of Attainment or Certificate of Attendance will only be issued to participants who have achieved 75% attendance and undergo assessment (if applicable). 


5. When a course is cancelled, fails to commence or fails to complete under unforeseen circumstances, participant is allowed to defer the intake at no cost or withdraw from the course; under such situation, a full refund of the advance payment will be given. 


6. Notice of change in participant’s name must be given in writing, no less than 5 days prior to course commencement. 


7. SMF reserves the right to change the venue, cancel or postpone the event without prior notice and full refund will be given under such circumstances. Such modifications shall become effective immediately upon the posting thereof. Please approach your account manager for more queries. 


8. SMF Centre for Corporate Learning Pte Ltd has a Data Protection Policy which provides more information about how we collect, use and disclose your personal data. Please click the link below to know more.

Appeal Process

1. The candidate has the right to disagree with the assessment decision made by the assessor.


2. When giving feedback to the candidate, the assessor must check with the candidate if he agrees with the assessment outcome.


3. If the candidate agrees with the assessment outcome, the assessor & the candidate must sign the Assessment Summary Record.


4. If the candidate disagrees with the assessment outcome, he/she should not sign in the Assessment Summary Record.


5. If the candidate intends to appeal the decision, he/she should first discuss the matter with the assessor/assessment manager.


6. If the candidate is still not satisfied with the decision, the candidate must notify the assessor of the decision to appeal. The assessor will reflect the candidate’s intention in the Feedback Section of the Assessment Summary Record.


7. The assessor will notify the assessor manager about the candidate’s intention to lodge an appeal.


8. The candidate must lodge the appeal within 7 days, giving reasons for appeal together with the appeal fee of $108.00 (inclusive of 8% GST).


9. The assessor can help the candidate with writing and lodging the appeal.


10. The assessment manager will collect information from the candidate & assessor and give a final decision.


11. A record of the appeal and any subsequent actions and findings will be made.


12. An Assessment Appeal Panel will be formed to review and give a decision.


13. The outcome of the appeal will be made known to the candidate within 2 weeks from the date the appeal was lodged.


14. The decision of the Assessment Appeal Panel is final and no further appeal will be entertained.


15. Please click the link below to fill up the Candidates Appeal Form.


Need help? Get in touch with our team now.

Programme Key Information