Value Stream Mapping (Online)

Value Stream Mapping is a powerful visualization tool to see and understand the flow of material and information as a product or service makes its way through the value stream, and to identify the non-value adding activities and waste present within the organisation. The mapping process results in a detailed overview of the production or service delivery flow and focuses attention on Lean concepts and the application of Lean methods enabling targeted Kaizen activities.

Programme Objective

Who Should Attend:

 

Experienced or new team leads, managers and senior managers.

This programme provides participants with the practical application of the Value Stream Mapping (VSM) to any process.

At the end of this 2-day programme, participants will be able to:

1. explain the concept and tools of Value Stream Mapping
2. list the essential Value Stream Mapping techniques to control the process
3. use the VSM tools at their workplace to reduce process variability and non-value-add activities

Programme Outline

Upon completion, participants will be able to:

 

1. Introduction to Process Mapping

– Purpose and Application
– Primary and Secondary Process

 

2. Types of Process Map

– Business Process
– Understanding Wastes
– Supplier-Input-Process –Output- Customer (SIPOC) Map
– Spaghetti Diagram and Construction
– Exercise

 

3. Value Stream Mapping (VSM)

– Define Value Stream Mapping
– Benefits of a Value Stream Map
– TPM AND Pull Principles Concept
– Review definition of Value Added and Non-Value Added work
– Construct a Value Stream Map Current State and Future State
– Understand the process for prioritizing the opportunities to eliminate waste and reduce
variation using Value Stream Mapping
– Exercise

 

DURATION
2 days ( 9.00am ~ 5.00pm)

Programme Fee

SMF Member: $520

Non-Member: $560

Course fees before GST

 

Note that purchases of goods and services from GST-registered businesses will be subject to GST at 9% GST. The GST amount calculated will be based on full course fees.

 

Note: Eligible company may qualify for course funding

Pre-Requisites

Completed O-level and are able to speak, read and write in basic English
An applicant must be at least 18 years of age on admission to the programme.

Terms & Conditions

1. All notice of withdrawal must be given in writing before the issuance of letter of confirmation. Once confirmation letter is sent to participant, no cancellation will be allowed or penalty charges will apply.

 

If notice of withdrawal is received:

 

– At least 1 week before commencement of the course, a 20% of the full course fee will be charged. For government-funded course, a 20% of full course fee before funding will be charged.

– Less than 1 week before commencement of the course, a 30% of the full course fee will be charged. For government-funded course, a 30% of full course fee before funding will be charged.
– No show on the scheduled date, a full course fee will be levied. For government-funded course, a full course fee before funding will be charged.

 

2. For all government-funded programmes (WSQ & Non-WSQ), funding is only applicable to:
– Singapore Citizens or Singapore Permanent Residents
– Participants who have achieved at least 75% attendance and passed all required assessments

Full course fee will be charged to participants who fail to meet the above-mentioned criteria.

3. When a course is cancelled, fail to commence or fail to complete under unforeseen circumstances, participant is allowed to defer the intake at no cost or withdraw from the course; under such situation, a full refund of the advance payment will be given.

 

4. Notice of change in participant’s name must be given in writing, not less than 5 days before the course commencement date.

 

5. SMF CCL reserves the right, at our sole discretion, to change, modify or otherwise alter these terms and conditions at any time. Such modifications shall become effective immediately upon the posting thereof.

 

6. SMF Centre for Corporate Learning Pte Ltd has a Data Protection Policy which provides more information about how we collect, use and disclose your personal data. Please click the link below to know more.
https://www.smfccl.sg/privacy/

Appeal Process

1. The candidate has the right to disagree with the assessment decision made by the assessor.

 

2. When giving feedback to the candidate, the assessor must check with the candidate if he agrees with the assessment outcome.

 

3. If the candidate agrees with the assessment outcome, the assessor & the candidate must sign the Assessment Summary Record.

 

4. If the candidate disagrees with the assessment outcome, he/she should not sign in the Assessment Summary Record.

 

5. If the candidate intends to appeal the decision, he/she should first discuss the matter with the assessor/assessment manager.

 

6. If the candidate is still not satisfied with the decision, the candidate must notify the assessor of the decision to appeal. The assessor will reflect the candidate’s intention in the Feedback Section of the Assessment Summary Record.

 

7. The assessor will notify the assessor manager about the candidate’s intention to lodge an appeal.

 

8. The candidate must lodge the appeal within 7 days, giving reasons for appeal together with the appeal fee of $108.00 (inclusive of 8% GST).

 

9. The assessor can help the candidate with writing and lodging the appeal.

 

10. The assessment manager will collect information from the candidate & assessor and give a final decision.

 

11. A record of the appeal and any subsequent actions and findings will be made.

 

12. An Assessment Appeal Panel will be formed to review and give a decision.

 

13. The outcome of the appeal will be made known to the candidate within 2 weeks from the date the appeal was lodged.

 

14. The decision of the Assessment Appeal Panel is final and no further appeal will be entertained.

 

15. Please click the link below to fill up the Candidates Appeal Form.

 www.smfccl.sg/appeal/

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Programme Key Information